Policies

 

Jewelry and Watch Returns Condition Policy:

A designated Watchmaker or Graduate Gemologist rigorously inspects jewelry and watch returns, which are subject to the following guidelines:

1. Prime: (100% Refund minus $10 inspection fee and shipping)

  • Falls within Golden Jewelry’s 30-day Return Policy.
  • Pristine showcase condition. Looks new, unworn and needs no refurbishing.
  • Arrives in new, undamaged original box or case.
  • Complete with all original parts, links and accessories.
  • Complete with all original certificates, manuals, appraisals and tags.
  • No evidence of sizing, service, alteration, wear or blemish of any kind.

2. B: (40% to 80% Refund)

  • Falls within Golden Anvil Jewelry’s 30-day Return Policy.
  • Restorable to “like-new” condition.
  • Arrives in new, undamaged original box or case.
  • Complete with all original parts, links and accessories.
  • Complete with all original certificates, manuals, appraisals and tags.
  • Sizing, service, alteration, wear or blemish of any kind that we cannot refurbish.

3. C: (0% to 40% Refund)

  • Falls within or outside Golden Anvil Jewelry’s 30-day Return Policy.
  • Non-refurbishable cosmetic defects (e.g. scratched or rubbed off gold plating or special finishes and scratched/ripped bands of leather or rubber).
  • Missing or damaged original box.
  • Missing any parts, links or accessories (subject to evaluation for each).
  • Missing original certificates, manuals, appraisals and tags.
  • Significant wear or damaged but repairable watch movement.
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Privacy and Security

  • Golden Anvil Jewelers (“Golden Anvil,”  “we,” “us,” or “our” as appropriate) has created the following Privacy and Security Policy to let you know what information we collect, why we collect it and to whom it may be disclosed.
  • This Privacy and Security Policy applies to http://www.goldenanvilpalmbeach.com
  • This Privacy and Security Policy also addresses our data security practices and the options you have to access and control personally identifiable and non-personally identifiable information.
  • We may periodically make changes to this Privacy and Security Policy.
  • It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
  • This Privacy and Security Policy supersedes any and all previous versions.

Entering the Sites constitutes your acceptance and agreement to all terms contained in this Privacy and Security Policy. If you do not agree with the terms set forth in this Privacy and Security Policy, please do not enter the Sites.

INFORMATION WE COLLECT

  • Personally Identifiable Information
    • The term "personally identifiable information" means information that you voluntarily provide to us and which personally identifies you, such as your name, phone number, physical address, and any other data or information that would allow someone to personally identify you.
    • To make a purchase, we require you to supply us with personally identifiable information. If you supply us with personally identifiable information, you may later access, update, and modify any inaccuracies.
    • Please note, we generally keep a copy of the previous personally identifiable information for our records. If you would like to review or change your personally identifiable information, you may do so at any time by accessing your account through the My Account link located at the top of each page.
    • You may also choose not to provide personally identifiable information at the point of collection; however, you will not be able to purchase products.
  • Non-Personally Identifiable Information
    • The term “non-personally identifiable information” means information that you voluntarily provide to us or which we collect electronically, but which does not personally identify you.
    • To register for an account, we require you to supply us with your email address. Your email address does not personally identify you, but is a means for us to contact you. You may later access, update and modify any inaccuracies by accessing your account through the My Account link located at the top of each page.
    • Please note, we generally keep a copy of your previous email address(es) for our records.
    • You may also choose not to provide us with your email address; however, you will not be able to create an account or purchase products.
    • You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but the Sites may not work correctly or at all if you set your browser not to accept cookies.

WHY WE COLLECT INFORMATION

  • Personally Identifiable Information
  • We collect personally identifiable information in order to supply you with the products or services you request, process payment, communicate with you and comply with any requirements of law.
  • Non-Personally Identifiable Information
  • We collect non-personally identifiable information in order to operate, develop and improve the Sites, their functionality and our products and services.
  • We collect non-personally identifiable information in order to provide you with personalized recommendations for products advertised on or sold through the Sites.
  • Non-personally identifiable information is collected in the aggregate to, among other things, determine the total number of users of the Sites, prepare utilization reports, diagnose and correct compatibility problems or other problems with the Sites and perform statistical analyses to enable us to build a higher quality, more useful online service.
  • We also collect non-personally identifiable information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various aspects of the Sites. By supplementing our records, this information helps us learn things like user preferences, popular search categories, click-through rates, what kinds of offers users like to see and in general, how to improve the functionality and relevancy of the Sites.

DISCLOSURE OF INFORMATION

  • Personally Identifiable Information
    • We do not sell or rent personally identifiable information to third parties.
    • We may disclose personally identifiable information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of our site or the public.
    • We may disclose personally identifiable information with other companies and organizations for fraud and credit risk purposes.
    • We will use commercially reasonable efforts to make you aware of the disclosure of your personally identifiable information contrary to the terms set forth in this Privacy and Security Policy – if, for example, we discover a security breach.
  • Non-Personally Identifiable Information
    • We do not sell or rent non-personally identifiable information to third parties.
    • We may disclose non-personally identifiable information to trusted third parties whom we have engaged to process non-personally identifiable information for us
    • We may disclose non-personally identifiable information, if necessary, to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us, or (2) to protect and defend our property or other rights, the users of our site, or the public.

PROTECTION OF INFORMATION WE COLLECT

  • We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form.
  • We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.
  • While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.
  • Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, with the objective that only we can read a customer's personally identifiable information.
  • We employ physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of any personally identifiable information.

LENGTH OF TIME WE KEEP INFORMATION

  • We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance, for taxation or insurance purposes, or in case orders may give rise to claims).
  • We may alter this practice according to changing requirements. For example, we may delete some data, if needed, to free up storage space. We may keep other data for longer periods if the law requires it.
  • In addition, information posted in a public forum could stay in the public domain indefinitely.

THIRD PARTY WEBSITES

  • GoldenAnvilPalmBeach.com may contain links to third party websites.
  • We are not responsible for the privacy practices or the content of such websites even if you access those using links from our site.
  • Your use of these third party websites is entirely at your own risk and we recommend that you check the privacy and security policy of each website you visit.
  • Clicking on a third party link will essentially take you to a third party’s website.
  • We make no representation or warranty as to the effectiveness, quality, legitimacy or data protections of any third party website.

EMAIL COMMUNICATIONS

  • From time to time, we may send non-commercial electronic mail messages to your email account.
  • In addition, we regularly send email order confirmations and email order updates to you after you have submitted an order.

IF YOU HAVE A PRIVACY QUESTION

If you have a privacy question about the website, or about the Privacy and Security Policy, please contact us at sales@goldenanvilpalmbeach.com
  • Or write to us at:

Golden Anvil Jewelers
4601 Military Trail Ste 104

Jupiter, FL 33458

  • We will investigate your question, respond to your inquiry and attempt to resolve any concern regarding your privacy question.
 
 
     

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